Terms and Conditions
Last Updated: October 22, 2025
Welcome to KC Mart — your trusted online shop for everyday essentials and specialty products, from health care and home goods to gourmet food, beauty, and outdoor gear. We’re glad you’re here!
Before using our website or making a purchase, please take a moment to read through our Terms and Conditions. These terms outline what you can expect from us, and what we expect from you.
By using our website (https://www.kc-mart.com), placing an order, or interacting with any part of our service, you agree to the terms below.
1. Who We Are
KC Mart is a Canada-based e-commerce store offering a wide range of products, including:
Health Care
Home & Kitchen
Gourmet Food
Sports & Outdoor Equipment
Beauty Products
We’re passionate about bringing quality and convenience to your doorstep.
2. Using Our Website
To shop with KC Mart, you must:
Be at least 18 years old, or have permission from a parent or legal guardian.
Use our website lawfully and ethically.
Provide accurate information during checkout.
If we suspect misuse of the website, fraudulent activity, or violations of these terms, we reserve the right to suspend or block your access.
3. Product Information
We do our best to make sure product descriptions, prices, images, and availability are accurate and up to date. However, from time to time, there may be small errors or delays in updates.
If you receive a product that’s not as described, please let us know — we’re here to help.
4. Prices & Payment
All prices are in Canadian Dollars (CAD) and include applicable taxes unless stated otherwise.
We accept major payment methods, including credit/debit cards and Interac e-Transfer.
Payments must be completed before orders are shipped.
Prices may change without notice, but changes won’t affect orders already placed.
5. Shipping & Delivery
We currently ship across Canada.
Orders are typically processed within 1–3 business days.
Delivery times vary by location but usually range from 2–7 business days.
You’ll receive a tracking number once your order ships.
Note: We are not responsible for delays caused by couriers, weather, or other unforeseen issues.
6. Returns & Refunds
Not happy with your order? We understand.
We accept returns within 14 days of delivery for most items, as long as they are unused, in original condition, and in original packaging. Some items (like perishable food or opened personal care products) may not be eligible.
Please see our full Return & Refund Policy for more details, or email us at info@kc-mart.com.
7. Your Account
If you create an account on KC Mart:
You are responsible for keeping your login details secure.
You agree not to share your login with others.
You can delete your account at any time by contacting us.
8. Privacy
Your personal information is safe with us. We only collect and use your data to fulfill orders, communicate with you, and improve your shopping experience. We never sell your data.
See our full Privacy Policy to learn more.
9. Intellectual Property
All content on KC Mart — including images, text, logos, and designs — is either owned by us or used with permission. Please don’t reuse or republish our content without written consent.
10. Limitation of Liability
We do our best to ensure your experience with KC Mart is smooth and reliable. However, we cannot be held responsible for:
Any indirect or accidental damages related to using the site.
Losses due to misuse, delays, or failure of delivery services.
Issues caused by third-party services or technical errors.
All products are sold as-is, with no guarantees beyond those required by law.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business or legal obligations. Any updates will be posted on this page with a new date.
By continuing to use the site after updates are posted, you agree to the revised Terms.
12. Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada. Any disputes will be resolved in the courts of Ontario, Canada.
13. Contact Us
Have questions or need help? We’re just a message away.
📧 Email: info@kc-mart.com
📞 Phone: 416-881-5567
🌐 Website: https://www.kc-mart.com