Last updated: December 20, 2024
Welcome to KC Mart Pets. By accessing or using our website (www.kc-mart.com) and purchasing products from us, you agree to the following Terms of Service. Please read them carefully before using our site.
1. General
KC Mart Pets is an online retailer based in Canada. By using our website, you confirm that you are at least the age of majority in your province or territory, or that you have permission from a parent or guardian.
We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the site means you accept any changes.
2. Online Store Terms
You agree not to use our products for any unlawful or unauthorized purpose. You must not transmit any harmful code, malware, or attempt to disrupt the website.
We reserve the right to refuse service to anyone for any reason at any time.
3. Product Information
We make every effort to display accurate product descriptions, images, and pricing. However, occasional errors may occur. If a product is listed incorrectly, we may cancel or adjust the order and notify you.
Product availability may change without notice.
4. Pricing and Payments
All prices are listed in Canadian dollars (CAD). We reserve the right to modify prices at any time without notice.
Payments are processed securely through our third‑party payment providers. By completing a purchase, you authorize us to charge your selected payment method.
5. Shipping
Shipping times and fees are outlined in our Shipping Policy. Once an order has been shipped, we cannot modify the delivery address.
Delays caused by carriers, customs, weather, or other external factors are outside our control.
6. Returns and Refunds
Our Returns & Refunds Policy outlines the conditions for returning items. We reserve the right to refuse returns that do not meet our eligibility requirements.
7. Third‑Party Services
Some products may be fulfilled by third‑party suppliers. We are not responsible for the policies or actions of third‑party carriers, suppliers, or service providers.
8. Limitation of Liability
KC Mart Pets is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability for any claim shall not exceed the amount you paid for the product in question.
9. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information. We may cancel orders if we suspect fraud or unauthorized activity.
10. Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada.
11. Contact Information
For questions about these Terms, contact us at: support@kc-mart.com